Harvard International Office - Problems While Travelling

Please find information below regarding the steps to take in case of forgotten, misplaced or lost travel documents, or travel-related emergencies.

https://www.hio.harvard.edu/problems-while-travelling 

The HIO has established an emergency telephone number to assist international students and scholars with travel emergencies only when the HIO is closed. For routine immigration questions, or any emergencies during the hours of 9:00 am - 5:00 pm ET, Monday to Friday, you must contact your HIO Advisor, email internationaloffice@harvard.edu, or visit our virtual on call advising hours. During the time when the HIO is closed (including holidays), only call the emergency number if you experience:

  1. Loss of your passport or other important visa documents.
  2. Visit by government official at home or on campus. If you are asked to sign anything and you are not sure if you should, politely ask the government official if you can call the HIO.
  3. Detainment at a U.S. port of entry, such as an airport. If you are asked to sign anything and you are not sure if you should, politely ask the government official if you can call the HIO.
  4. Threat of deportation or removal. If you are asked to sign anything and you are not sure if you should, politely ask the government official if you can call the HIO.

This after hours emergency number (857-302-3772) must only be used for immigration and visa related emergencies that require an immediate response from the HIO when the HIO and University offices are closed. During regular office hours (Monday – Friday, 9:00 am to 5:00 pm ET) or for non-emergency inquiries click here.

 

https://www.hio.harvard.edu/problems-while-travelling